GENERAL POLICIES

MEDICAL DISCLAIMER

The information provided on this website is for educational and informational purposes only.

Nothing on this website should be interpreted as medical advice, diagnosis, or treatment recommendations.

Visiting this website, submitting a form, or communicating with C & S Nurse Concierge does not establish a provider-patient relationship.

All treatment recommendations and services are subject to medical evaluation and provider approval.

Individual results vary, and no guarantees regarding outcomes can be made.

If you are experiencing a medical emergency, call 911 or seek immediate medical attention.


GOOD FAITH EXAM POLICY

All medical services offered by C & S Nurse Concierge require evaluation and approval by a licensed medical provider through a Good Faith Exam (GFE).

Good Faith Exam Fee

  1. $50 for patients who have not completed a current GFE.
  2. Valid for 12 months from the date of completion.
  3. Included at no additional charge with the Initial Medical Weight Loss Consultation.

Treatment Eligibility

Completion of a Good Faith Exam does not guarantee treatment approval. Final treatment recommendations are determined by the provider.


REFUND AND CANCELLATION POLICY



Appointment Cancellations

We require a minimum of 24 hours notice for appointment cancellations or rescheduling.

No Show Policy

Failure to attend a scheduled appointment without notice may result in forfeiture of deposits or future scheduling restrictions.


Medication Policy

Due to the nature of compounded medications and prescription products:

  1. No refunds
  2. No exchanges
  3. No returns

once medications have been ordered, prepared, dispensed, or shipped.


Laboratory Testing

Laboratory services are non-refundable once specimens have been collected or submitted for testing.


Memberships & Packaging

Promotional packages and memberships are non-transferable and may have expiration dates as stated at purchase.



HIPAA NOTICE OF PRIVACY PRACTICES

C & S Nurse Concierge is committed to protecting your Protected Health Information (PHI) in accordance with applicable federal and state laws.

Your Rights

You have the right to:

  1. Access your medical records
  2. Request corrections to your records
  3. Request restrictions on certain disclosures
  4. Obtain copies of your records as permitted by law

Our Responsibilities

We are required to:

  1. Protect the privacy of your health information
  2. Provide notice of our privacy practices
  3. Follow the terms of this notice

Questions regarding privacy practices may be directed to our office.


SMS TEXT MESSAGING POLICY

By providing your mobile phone number, you consent to receive text messages from C & S Nurse Concierge regarding:

  1. Appointment reminders
  2. Appointment confirmations
  3. Treatment follow-ups
  4. Service updates
  5. Promotional communications

Message frequency may vary.

Message and data rates may apply.

You may opt out of text communications at any time by replying STOP.

Consent to receive text messages is not a condition of purchase.